![]() Approach your Netcare Access Administrator (AA) to start the process. If the token becomes disabled a request to re-activate the token is needed. Tokens are issued to the individual, NOT the facility.Įnsure to login with your soft token at least once every 6 months for the token to remain activated. Your Manager or Netcare Access Administrator (AA) will advise you when a token is needed, and assist you to request a soft or hard SecurID Token. Tokens are required for access to applications within the Alberta Netcare domain. RSA SecurID Remote Access Quick Reference There are two options for tokens, the Software (Soft) Token, which is the standard default choice, or Hardware (Hard) Token as an exception. RSA SecurID access tokens are a self-contained method for effective user identification used to securely access applications. ![]() How to Install the Citrix Software on Macįor additional questions review Citrix Upgrade FAQ document, or contact the Provincial Service Desk at 1-87.How to Install the Citrix Software on PC.For steps on how to download the Citrix Workspace app, please review the following: The latest version of Citrix Workspace app is recommended for Alberta Netcare Portal (ANP) access. Your identity is confirmed (authenticated) with a PIN and a token code generated by the RSA SecurID Token.
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